FlowersandGiftsDeliveryPhilippines.com is generally unable to guarantee specific delivery times. The precise time of delivery varies and depends on the schedule of our delivery personnel. In some cases, however, we are able to guarantee morning or afternoon delivery. If this is the case, you will be notified during the purchase process. NO SUNDAY DELIVERY to Provincial Locations.
If we are unable to deliver your item on the selected date due to circumstances within our control, you are entitled to a full refund. If, on the other hand, we are unable to make a delivery as scheduled due to circumstances outside our control (the unavailability of your recipient or a wrong address, for example), we do not issue a refund. If a recipient is unavailable when we attempt delivery, we will leave a note requesting a call to schedule delivery. If appropriate, we will also contact you when delivery issues arise.
Incorrect Delivery Information
As stated above, if you have given us incorrect delivery information, we cannot offer guaranteed delivery. You will be given the opportunity to adjust the information up to two business days before the delivery date. If our delivery personnel report that the delivery address is incorrect, we will attempt to contact you and acquire new information. We will not be liable, however, if we are unable to make a delivery due to incorrect delivery information, and we will not be able to issue a refund.
Orders to hospitals, hotels, or company addresses are not guaranteed, but in most cases arrive as requested. If your delivery is going to such a location, please provide the name and telephone number of the hospital, hotel, or company. In the case of hospitals, we also need the recipients ward and room number. Redflowersngifts.com will attempt to deliver your bouquet in accordance with each facility's procedures, but cannot be held liable if these procedures prevent successful delivery. Please note that many hospitals do not permit delivery to individual rooms and that most ICU's do not permit flower delivery at all. Please check with the hospital before placing your order.